This Cancellation Policy outlines your rights and obligations in case you decide to cancel an order placed on ManamFresh. Please read this policy carefully before placing an order.

1. Order Cancellation by Customer

You may cancel your order at any time before the order is processed or shipped. To cancel an order, please contact our Customer Support team via email at Karthikpv@manamfresh.in or call us at +91 986 598 0223. Cancellations must be requested clearly with your Order ID.

2. Cancellation Timing

We recommend you request cancellation within 24 to 48 hours of placing your order. If the order has already entered processing or has been dispatched with our logistics provider, cancellation might not be possible.

3. Cancellation by ManamFresh

ManamFresh reserves the right to cancel your order in rare circumstances, including but not limited to:

• Inventory or stock unavailability.
• Pricing errors or typographical errors on the product page.
• Suspected fraudulent activity.
• Technical issues with payment or checkout systems.

4. Refund on Cancellation

If your order cancellation request is accepted, refunds will be processed to the original payment method within 7–14 business days. Exact timelines may vary depending on your bank or payment provider.

5. Exceptions

Certain special products or pre-order items may have specific cancellation restrictions or may not be eligible for cancellation. This will be indicated on the respective product pages.

6. Contact & Support

For all cancellation inquiries, please contact us:
Email: Karthikpv@manamsolutions.com
Phone: +91 986 598 0223